Shipment
The delivery time is approx. 3-4 working days - within Germany
Standard shipping €5.49 - DHL

delivery
DHL: If you are not at home on the first delivery attempt, DHL will leave you a notification. You can then pick up your package at the nearest post office.

Exchange/return
Since our extensions are hygiene items, they are excluded from exchange according to Section 312g Sentence 1 Paragraph 2 No. 3 BGB.

Payment Methods
You can pay for your online purchase using the following payment methods:

• Klarna purchase on account
• Credit card
• PayPal

Klarna invoice / installment purchase / immediately
In collaboration with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you purchase on account, installment purchase and instant transfer as payment options. The payment period is 14 days from dispatch of the goods. Payment is made to Klarna. Please note that invoice is only available to consumers and that using this payment method requires a positive credit check. The complete terms and conditions for purchasing on account for deliveries to Germany and further information can be found here: www.klarna.de
Klarna Bank AB, company and corporation number: 556737-0431

Credit card
Pay conveniently and risk-free with your Visa and MasterCard. For the highest possible level of security, we use the MasterCard SecureCode and Verified by Visa procedures. After you click the “Order with payment” button, you will be redirected to our service provider TeleCash and asked to enter your personal password or transaction number (TAN) and the expiry date of the credit card. For this security procedure you must be registered with your bank or credit card company. Only after entering your password or transaction number (TAN) and the validity date will payment and thus the order be released.

PayPal
If you select the PayPal payment method, you must enter your email address and password into the PayPal input mask shown at the end of the ordering process. We will ship the item once we have received payment confirmation from PayPal and will therefore pay in advance. The payment amount due for the order, including the shipping costs incurred, but less PayPal fees, will then be credited to our account.
We would like to point out that if you select the PayPal payment method, the “PayPal Terms of Use” of PayPal (Europe) S.à rl & Cie, SCA apply. The terms of use that apply to your contractual relationship with PayPal (Europe) S.à rl & Cie, SCA are below www.paypal.com available.